This article was originally published on Forbes.com

Digital continues to have a profound effect on the world. The way we live, the way we work and the way we relate to one another is changing faster than ever as a result of digital technologies, processes and capabilities. Whether that be…


In the first of two articles on a once-in-a-lifetime opportunity to radically rethink how we deliver services to citizens, Simon Freeman, Managing Director, Capita Local Public Services at Capita and I examine the impact of the Covid-19 pandemic on councils’ ability to deliver vital services and look at how councils…


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Part 3: How to start your agile journey

As a recap, In part 1 — agility in context — we explored agility in the context of the unfolding pandemic and its impact on how we live and work. …


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Part 2: Applying principles of agile

In Part 1 — Agility in context — we outlined why agile is a key construct for organisations operating in the current environment. …


Credit: Pixabay

Part 1: Agility in context

The 8 weeks since the beginning of March have been an extraordinarily testing time for organisations of all shapes and sizes. The economy is experiencing its biggest contraction in centuries, health and politics seem irrevocably bound together, and society is in alien territory as we learn to work and live…


Lockdown, self-isolation, social distancing — all words that only a short time ago would have been greeted with confusion by the average person living and working in the UK.

Unfortunately, we are now intimately familiar with what each of these phrases mean. For the majority of us this is an…


Unprecedented is an overused phrase. Perhaps a word that some of us have become blasé about because it’s been attached to so many events in recent memory — the financial crisis, Brexit, climate change. …


Technology in a Crisis

If the events of recent weeks have taught us anything, to paraphrase former US president and military leader, Dwight D. Eisenhower, it’s that “planning is useless, but planning is indispensable”.

What do you do when plan A is shot to pieces? What if your detailed left…


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Alone with my Phone: Is technology driving a loneliness epidemic?

Experts tell us we are experiencing increasing levels of loneliness in our lives. At work. Socially. Even within our own families.

Technology is increasingly flagged as a reason. More and more articles suggest that a reduction in face-to-face contact, more…


Source: NASA

What have cordless miniature vacuum cleaners, cool suits, and cosmetics all got in common? They were all inventions that were spun off from technologies developed as part of the Apollo programme, NASA’s pioneering space initiative that put Neil Armstrong and Buzz Aldrin on the moon 50 years ago this month.

Oli Freestone

Researching technology, behaviour and the impact on society

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